13 May 2016
VODAFONE AWARDED FROST AND SULLIVAN’S COMPANY OF THE YEAR FOR THE SECOND CONSECUTIVE YEAR
Based on recent analysis of the European cloud communications and contact centre industry, Frost & Sullivan has recognised Vodafone with the latest Company of the Year award. Frost & Sullivan cited that Vodafone stands out as a leader among European service providers with its compelling cloud communications and contact centre proposition and solid growth metrics.
Frost & Sullivan Program Director, Connected Work, Elka Popova’s own summary of Vodafone’s performance: “For the second consecutive year, Vodafone has earned our Company of the Year award for its considerable accomplishments in the European cloud communications and contact centre market. Factors that have contributed to Vodafone’s success include: ability to identify unmet customer needs; development of visionary scenarios based on in-depth understanding of mega trends; strong financial performance; price/performance value; superior customer purchase experience; and brand equity.”
Vodafone One Net, combines fixed and mobile services and a full suite of cloud-based unified communications and collaboration services in one easy to use package available for both large and multinational companies and for small and medium sized companies. Unified communications continues to be a rapidly growing trend within Enterprise and Vodafone One Net has 3.9 million users across 12 markets.
“This award is in recognition of all the hard work that the different teams in Vodafone have put in to providing a differentiated, compelling and flexible offer as the natural choice for our customers and their rapidly evolving flexible workforce” said Vodafone Group Enterprise Product Management Director, Jeni Mundy.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in growth, innovation, and leadership. The award recognises excellence that typically translates into superior performance in three key areas: demand generation, brand development, and competitive positioning.
Frost & Sullivan’s Best Practices Awards recognise companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
About Vodafone Group
Vodafone is one of the world’s largest telecommunications companies and provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 57 more, and fixed broadband operations in 17 markets. As of 31 December 2015, Vodafone had 461 million mobile customers and 13 million fixed broadband customers. For more information, please visit: www.vodafone.com.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages almost 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.
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