Panasonic decided to unify its communications landscape across Europe with Vodafone One Net Enterprise to create a consistent, transparent telephony experience for over 1,700 users in multiple locations.
Thanks to Vodafone One Net Enterprise, Panasonic has reduced costs by over 30 per cent - accounting for today’s level of integration in the UK and Germany - while introducing a host of new features and seamless flexibility between fixed and mobile lines.
In order to understand the needs of users, Panasonic conducted a number of surveys in Germany and the UK. These were designed to assess telephony behaviour adapting Vodafone One Net Enterprise to the organisation.
Now, Vodafone One Net Enterprise provides access to an extensive suite of communication and collaboration tools (i.e. video conferencing) across Panasonic’s mobile & desktop devices thus supporting new and mobile ways of working.
"With Vodafone One Net Enterprise, we have a holistic approach to communication with all the fixed and mobile elements of the solution under a single contract that’s managed by a single service desk with one bill per company,” says Martin Schwarz, Infrastructure and Mobility Activities Manager at Panasonic. “And we added functionality; users now choose one number for all devices and can seamlessly transfer calls between landline and mobile. That makes for a more flexible and customisable experience.”
Not only does it deliver just one number for all devices Vodafone One Net Enterprise provides conferencing, a single number for each user across their desk and mobile phones with reception desk functionality. Panasonic also plans to integrate more Vodafone One Net Enterprise features in the future.
Gartner has positioned Vodafone as a "Leader" in its Magic Quadrant for Managed M2M Services, Worldwide report 2017, for the fourth consecutive year