Case Study | May 2014
Mswipe’s solution enables smaller retailers to accept card payments, reducing the cost of doing business. Since its launch in January 2013, the Mswipe solution has rolled out to 7,000 merchants in India.
Manish Patel, CEO of Mswipe, ran into a common problem faced by merchants: he was unable to take card payments at customers’ premises. His response was to devise a solution capable of taking card payments via a smartphone. Patel created a company called Mswipe to develop the hardware and software and to market the solution. To work effectively it needed a network partner delivering connectivity nationwide.
The Mswipe solution centres on a piece of hardware called the Wisepad, linked to a smartphone via Bluetooth. Users download the Mswipe application on their smartphones and then cards are swiped at the point of purchase and payment details sent via a Vodafone Global SIM.
"If we’ve ever had a problem they’ve sent someone to deal with it, never by phone. We’re very happy with the Vodafone response."
Chief Operating Officer, Mswipe
Gartner has positioned Vodafone as a "Leader" in its Magic Quadrant for Managed M2M Services, Worldwide report 2017, for the fourth consecutive year