The other day, I heard a great story about how a colleague of mine got board approval to hire more than two dozen new staff members—and the whole negotiation took less than an hour. He used digital-workplace technology to pull a remote team member into a board meeting on the fly and run ROI scenarios in real time. Without being able to see the specific figures, the decision would have taken weeks and cost millions in potential revenue.
The lesson here is that a sound business case—augmented by solid data—is the best way to persuade. How can you establish a convincing business case for a digital workplace so you can get the budget and go-ahead?
A digital workplace can solve a lot of problems. But unless you can demonstrate the financial impact—both in terms of lost revenue from the problem, as well as the ROI for the solution—it may be difficult to gain management’s ear. So, the first step is to make a list of the concrete benefits a digital workplace can provide.
The following are examples:
Examples like those demonstrate a straight line to ROI, which makes for a very convincing business case.
Gaining management approval for a large expenditure will always be easier if more than one department can benefit from the investment. What’s more, if you involve multiple departments in the selection of a digital-workplace product, they’re more likely to get excited about the new technology and help drive adoption.
The following departments are most likely to benefit from a digital workplace:
Driving the adoption of new technology is no mean feat. Being able to articulate your plan for piloting and rolling out digital-workplace technology might be the linchpin for garnering approval and budget.
As a first step here, you should think about researching and writing up a set of best practices, which you can share with employees. Next, might be the creation of a training plan. If you choose the right vendor for your digital-workplace technology, they will be able to help you with this. And if you’ve chosen the right platform, you should be able to leverage the solution itself when developing your training plan.
Lastly, remember that to encourage adoption of a collaboration platform, you’ll need to evolve your corporate culture, as well. Are people siloed in your organization? Does everyone sit in cubes with high walls, interacting only in weekly meetings? Are you involving your remote employees in decisions and brainstorms? These are good areas to address.
A digital workplace is a worthy investment, but management might not immediately recognize it as such. Having a sound strategy to qualify (and quantify) the purchase will help your executive team understand how it can help accelerate innovation, build teamwork and boost revenue.
Gartner has positioned Vodafone as a "Leader" in its Magic Quadrant for Managed M2M Services, Worldwide report 2017, for the fourth consecutive year