Vodafone M2M Customer Reference Programme

Working in partnership to promote success

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The Vodafone M2M Customer Reference Programme provides our customers with the opportunity to communicate experiences, share their success with peers and promote themselves as technology innovators. We deeply value our relationship with you and have a key focus on putting your needs first, making your participation as a customer reference an engaging and positive experience.

  • Definition
  • Benefits
  • Process

Definition

The Customer Reference Programme covers a number of different kinds of materials and activities available for you to take part in, including:

Quotes

Whether it’s a short quote about the excellent service you received from your account manager, or a few paragraphs detailing the business benefits you’ve seen from your Vodafone solution, a quote is a powerful sales and marketing tool.

Case studies

Case studies give a detailed insight into your relationship with Vodafone M2M. They include a clear overview of the challenge your business faced, the solution Vodafone provided and the core business benefits you gained from the solution. It will discuss measurable benefits where possible and why you chose to work with us.

Reference calls and site visits

Share your knowledge with other Vodafone Global M2M customers and prospects. Discuss your experiences and how different solutions have worked for your organisation.

Speaker events

Talk about your success in front of a varied audience, including the press, senior decision-makers, your peers and industry analysts. Demonstrate how you have used best-practices to enhance your organisation both operationally and financially.

Videos / podcasts

Videos and podcasts are used by Vodafone M2M at seminars, on the Web, at customer and trade events and for training purposes. They normally focus on the impact a technology solution has had on your organisation, as well as your broader relationship with Vodafone.

Joint Public Relations (PR)

The media can be a useful tool to create awareness of your organisation and get your message across to a wide audience. The press are always interested in speaking to organisations that can provide proof-points on how technology has impacted their business, through press releases or press interviews.

Analyst Relations (AR)

Journalists always look for evidence of vendors delivering on their promises and will frequently turn to analysts for verification on a story they are writing. Business and technology leaders as well as journalists turn to analysts for information as analysts draw directly from the real-life issues experienced by customers worldwide.



Benefits

By demonstrating our solutions in actions you can:

  • Gain visibility and positive exposure for your organisation

  • Generate publicity within your industry and the business world in general

  • Network and share experiences with your peers

  • Promote your organisation as a technology leader

  • Create materials that you can use in other divisions within your organisation

  • Strengthen the relationship between yourself and Vodafone

  • Promote key executives within your organisation



Process

To help you understand the process of creating written references such as case studies and what is required of you, we have outlined the standard process in this section. We appreciate your time is valuable, so have aimed to make the process simple and effective, taking up as little of your time as possible.

(1) Participation

Once you’ve agreed to participate, we will work with your company’s communications department to gain approval for the different reference activities you are able to participate in.

(2) Interview preparation

A writer will contact you to arrange a 30 minute telephone interview at a time to suit you.

(3) Interview and approval

The first draft will be sent to you for your comments and final approval. No written material will be released without your prior permission.

What we need from you:

  • 30 minutes of your time to take part in a telephone interview

  • You to review the text once written and provide us with any comments/feedback

  • A signed approval form for the completed reference