Atlas Copco Compressor Technique uses world-wide Vodafone M2M communication services to boost product development and customer support

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Case Studies | September 2013

Vodafone worked with Altas Copco to create a global Machine-to-Machine solution that is helping to shape the company’s R&D programme, improve customer support and set Atlas Copco apart from its competitors.


Business Need

Atlas Copco – a world leading provider of industrial productivity solutions – provides products that are essential to 1,000s of manufacturers in countries all over the world. To maintain its market leading position, it needs to find new ways to continually refine its products and support.


Atlas Copco is using Vodafone global M2M communication services to monitor the performance and health of its compressed air products on customer sites around the world – delivering vital new intelligence for both its Research & Development (R&D) and service support teams.

Business Benefits

  • New customer intelligence boosts R&D and helps Atlas Copco refine sustainable product development
  • Customers get improved service and receive proactive alerts when servicing work is due or efficiency can be improved
  • Durable SIM form factors proves ideal for industrial environments
  • Global M2M platform will help Atlas Copco to manage the expansion of the solution within the coming years
  • Vodafone provides specialist consultancy and M2M knowledge – working in partnership to develop the solution and provide Atlas Copco with a unique differentiator in its marketplace
  • Global SIM provided by Vodafone makes it easy to roll out the solution to customers sites across the world

" It was obvious straight away that this was going to be a real partnership. The Vodafone team demonstrated a real willingness to learn and understand our business, and then develop a commercially flexible model that is priced right and designed to evolve with us." Tine Lefebvre,

Connectivity Programme Manager, Atlas Copco Compressor Technique Service

" With Vodafone we knew that we would be connected to a highly reliable, high performing mobile network with genuine global reach. Eventually we will be rolling out to most of the countries in the world with this solution, so this was very important to us." Tine Lefebvre,

Connectivity Programme Manager, Atlas Copco Compressor Technique Service