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Today’s launch of Vodafone mHealth Professional signals a change in the way healthcare professionals work, offering a step toward the future of healthcare delivery.

mHealth Professional is a suite of cost-effective, mobile and flexible working tools, services and applications. It includes features such as access to patient records from smartphones, secure remote access to information and systems, tools to monitor an employee’s location and respond to threats to their safety when they are away from the office or hospital and the innovative digital pen to electronically record and store handwritten information.

The suite of tools can be tailored to any healthcare specialism so that regardless of function, every healthcare worker can have the perfect blend of tools to do their job.

Healthcare organisations will see benefits such as less paperwork, secure access to patient data and the ability to update patient records on the move, greater efficiencies of time and resources and the peace of mind that healthcare workers can work safely from wherever they need to. Crucially, with mHealth Professional healthcare workers will be able to spend more time with patients and see more patients during a working day.

Peter Kelly, Enterprise Director of Vodafone UK said: “The drive towards delivering care to patients within their homes means innovative mobile technologies that allow healthcare professionals to work easily and effectively in local communities are vital.

“Our mHealth Professional healthcare-specific and mobile working solutions support a genuine and very real need in the healthcare sector. Healthcare workers who use this cost-effective technology can be highly productive and most importantly are able to make better-informed decisions at the point of care.”

Examples of how Vodafone mHealth Professional can save the NHS time and money:

iNurse which allows community teams to access, record and communicate patient care information and records using a smartphone, could save the NHS millions of pounds while enabling them to see more patients.

A study with one NHS Community Service Provider using the iNurse application projected that 28,500 more patients could be visited every year through increased productivity equivalent to adding 18.7 full time nurses. In addition, removing the need for multiple trips back to base to collect/upload patient information would save £158,448 per annum in mileage costs. Increased capacity in the permanent work force would also reduce the need for temporary staff saving a further £374,400 per annum. The combined savings the Service Provider will realise over three years total £1.8 million, with the solution paying for itself within 6.25 months.

Using the digital pen from Vodafone’s mHealth Professional range, Doncaster and Bassetlaw Hospitals have improved patient care from 'Board to ward' with up-to-the-minute data from patient surveys.

The trust undertakes monthly patient experience surveys in all adult wards (except maternity), outpatient departments and A&E. The data is then reported to the Board monthly, and since reporting in this way the trust has twice achieved funding under the Commissioning for Quality and Innovation (CQUIN) payment framework; generating £913,000.

Using the digital pens to complete the surveys means that data is collected more quickly and collated automatically resulting in better and more accurate feedback. Clinical staff can very quickly spot problem areas and take prompt corrective action improving patient experience in the hospital and aiding a speedier recovery. The use of the digital pen also means better use of staff time, freeing them to spend more time with patients.


Vodafone mHealth Professional currently includes any combination of the following features and applications:

iNurse – a mobile patient management application from Advanced Health & Care that allows community nurses and other community teams to access, record and communicate patient care information and records using a smartphone.

Digital pen – the Ubisys device converts handwritten information on a pre-printed paper form into a digital data file, transmitted securely via Bluetooth on your smartphone to a database. The information can then be stored directly in the patient record system which is updated in real time.

Code5®Lone Worker Protection – tools to keep staff safe outside the hospital boundary with quick access to help on demand from a dedicated monitoring service, 24/7.

Security for mobile devices – smartphone security and Vodafone Secure Remote Access (VSRA) keep patient data secure – and healthcare providers compliant.

Laptops and smartphones and Vodafone’sMobile Broadband – remote working devices and connectivity on Vodafone’s reliable network ensure patient information and critical data is available on the go and at the point of care.

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