All businesses today need to become more agile and faster to market, ever-more efficient, and deal with the constant evolution of technology. These business issues manifest themselves as ICT challenges too. IDC research shows the main IT priorities of businesses are to improve alignment with the business and service levels, and reduce costs. IDC research also suggests customers see Cloud Services as a means to achieve these priorities.
To make the case for change to any outsourced solution (such as Hosted or Cloud Services) the IT Director needs to consider four perspectives – a clear understanding of the benefits case; the financial case; how to mitigate the risk in moving to an outsourced solution; and how to choose the right solution to match your needs.