Search Results

Using our own, best-practice solution, we identified that learning more about the performance and efficiency of our telecoms services could help us to improve costs and efficiencies as well as increase overall visibility, for administrative teams and end users.

The first stage of the telecoms management process was to carry out a full audit of our current mobile assets and services. The results were very revealing. Using the data and reporting delivered by the platform, we discovered that unintentional policy breaches (such as employees having connected SIMs that were no longer in use) were creating unnecessary costs.

It was also identified that a significant proportion of employees were using uneconomic, legacy telecoms tariffs and could be switched onto more suitable ones. In addition, a number of services with no identifiable owner were still accruing costs, despite being inactive.

Once they were given access to the end-user Vodafone Telecoms Management platform, our workforce proved willing and able to self-regulate their mobile telecoms usage. Significantly, the process also enabled us to rationalise our US and UK mobile services, as well as define clear ownership amongst the appropriate US and UK business stakeholders.

Like the many other global enterprises that have deployed Vodafone Telecoms Management, our ultimate objective was to improve cost management and deliver long-term strategic insight. To date, we have identified savings opportunities that equate to a significant 16.5% of our annual in-country telecoms bill.

Overall, the telecoms management process has resulted in the enforcement of more efficient internal policies and the ability to monitor costs more proactively.

As a result of this success, we are currently rolling-out Vodafone Telecoms Management across the entire organisation. As well as giving us the important capability to identify expenditure trends and wastage, in the future, the use of this facility will also serve to eliminate day-to-day billing and process questions, saving valuable time and resource across the entire global business.

Achieve end-to-end global telecoms management

main_icn_24_7_support24-delivery 360-view4gmain_icn_Accessoriesmain_icn_Appsapple market_icn_Batterybroadband-devicecalendarmarket_icn_Minutesmain_icn_Cameramain_icn_Chatmain_icn_Chevron_downmain_icn_Chevron_leftmain_icn_Chevron_rightmain_icn_Chevron_upmain_icn_Tick_simpleClose_thick_0.1main_icn_Closecommunity-thin main_icn_Community_or_Foundationdashboard-hidashboard-thin main_icn_Dashboardmarket_icn_Data_Sharingmarket_icn_Dealsmain_icn_Deletemain_icn_Deliverymain_icn_Dislikemain_icn_Downloadmain_icn_Editerror-circlefacebook-thin main_icn_Social_Facebookmain_icn_Filtermain_icn_Filtergogoogle-plus-thin social-google-plushelp-hi_1helpmain_icn_Likemarket_icn_LinkedInlocation-hilocation-regular location-thin main_icn_Locationmail-newmarket_icn_Screen_sizemain_icn_Menumarket_icn_SMSmobile-broadbandmain_icn_Mobilemain_icn_My_Vodafonenetwork-signal-hinetwork-thin main_icn_Network_signalmain_icn_Pausemain_icn_PAYGsocial-paypalmain_icn_Photospin_alertpin_manpin_warningplay-circle main_icn_Play_circlemain_icn_Play_arrowmain_icn_Add_or_Plus0_rating5_ratingrating-filled ratingmain_icn_Ratingsrefresh main_icn_Bill_or_Reportmain_icn_Reportsmain_icn_Roamingmain_icn_Searchmain_icn_Securityshareshoppingmarket_icn_SIM_Swapmain_icn_Social_Twitterspeech-bubble main_icn_Studenttail [Converted]technology test_app main_icn_Texttick-bordered tick-simple main_icn_Tick_simplemain_icn_Top_upmain_icn_TVtwitter-thin main_icn_Social_Twitterusersmain_icn_Viewedmarket_icn_Vodafone_storeWarning_0.1warningweightwindow market_icn_Multinationalyoutube-thin social-youtube