White paper: The need for control - The USA experience

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With the needs of the global business in mind, this white paper explores the key current opportunities and barriers to controlling telephony expenditure.

A recent survey of US multi-national enterprise businesses found that the three biggest "pain points" facing today’s CIO are:

  • the lack of visibility and control of telephony expenditure
  • the growing issue of flexible or mobile working
  • maintaining data and network security in an environment of growing workforce mobility.