Vodafone Managed Messaging

Enjoy the benefits of text messages to communicate with customers, employees and partners around the world

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Overview

Controlled, convenient and cost-efficient text messaging

Whether it’s a tactical marketing promotion, an urgent service announcement or an internal staff update, text messages enable you to contact lots of people directly at low cost.

It’s estimated that 91% of adults have their mobile phone to hand 24 hours a day. A staggering 98% of all text messages are read – and 90% are opened within three seconds of arriving.

Vodafone Managed Messaging is a secure ‘application-to-person’ text messaging service that allows you to communicate easily with worldwide audiences. We have the network coverage, global reach and quality of service you need.


How it works

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The Vodafone Managed Platform integrates with your application to create real-time push of the text message to your audience. The message is received almost instantly, regardless of the recipient’s location. We provide global reach. Where possible, we use our own world-class, global communications network and where necessary we also route messaging via other networks.

We know that signing contracts with multiple suppliers costs businesses a lot of time and money to manage, so we make it easier for you with a single Master Services Agreement.


 

Benefits

Have confidence in your communications

Text messages allow you to deliver marketing promotions in real time – and you can be more confident than with any other channel that the recipient has received your message. What’s more, text campaigns cost 94% less than an equivalent direct mail campaign.

Text is also ideal for customer service updates - to tell a customer about a delivery, remind them about an appointment or warn them about a service outage.

And if your company has employees around the world, texting is a great way to send out internal communications to everyone at the same time.

Instant, clear and simple

Vodafone Managed Messaging delivers faster global communications. You can send instant messages to customers, employees and partners, wherever they are. What's more, you can be confident that you'll hit the target almost every time. Regular messages mean you can manage customers' expectations and retain their trust. And of course, you can use text messages to save money. They cost significantly less than the equivalent direct mail.

We also help you manage your communications centrally. Working with a single supplier can save significant time and money.