Disrupt markets, transform business processes and unlock new value
Global organisations are having to create value in original ways, reinvesting efficiency savings elsewhere to drive differentiation and competitive advantage. They are deploying digital technologies innovatively to disrupt markets and transform their business, while fending off the threat of new nimble competitors.
The message is simple: disrupt or be disrupted. Forward thinking organisations need to deploy digital technologies innovatively to disrupt markets and transform their business, or risk being displaced by the forces of technology change and new nimble competitors.
Transform your business
Our range of mTransformation services enable you to to develop new products, business models and markets.
We help you radically improve your business processes. And we open the door to deeper customer insights and closer, more profitable relationships.
In summary, our mobility transformation solutions help business leaders and lines of business unlock new value, which you may not knew even existed.
For instance, our machine-to-machine solutions can help automotive companies enhance the driving experience through entertainment or live traffic services. They enable cars to automatically book a service or preempt potentially serious faults.
We work with logistics companies to improve deliveries for online brands and consumers. Customers use our track and trace solutions to find out where their parcel is and when it will be delivered. In emerging markets, where many consumers have mobile devices but no bank accounts, enterprises are using our mobile payment solution mPesa to conduct business, pay staff salaries and expenses or to remove cash from the distribution chain.
Products and solutions
Mobile innovation that goes beyond communication
Mobile marketing can allow you to communicate directly with your customers and end-users. When combined with intelligent data on customer preferences, as well as location based information, it can be used to send highly personalised messages to customers, for instance promoting your goods and services, in-store offers or even redemption vouchers.
Vodafone Managed Messaging allows you to deliver marketing promotions in real time and at significant cost savings over traditional communications media. It is also ideally suited to reminding customers about key events such as appointments, parcel deliveries or customer service updates.
In emerging markets, where many consumers have access to mobile devices but no access to a bank account, enterprises are using our mobile payment solution mPesa to conduct business, pay staff salaries and expenses or to take cash out of the distribution chain.
mPesa allows businesses to collect payments and disburse funds within complex consumer, supplier, retailer and government value chains.. In many of the markets where mPesa is launched it is used by organisations to receive payments remotely such as utility bills, TV entertainment or telecoms subscriptions or regular financial transactions such as health insurance or loan repayments. In each case customers make payments through their phones remotely from their mPesa account, which in turn can be linked to their bank account
mPesa allows for the streamlining of transactions such as benefit or pension payments between people, civil servants and governments or between employers and staff for expense or salary payments. Consumers are able to transact face-to-face with approved merchant retailers, saving time for the customer and cash handling costs for the business.
How we can help
An innovation approach
We can help you realise the potential of mTransformation through a focused Innovation Workshop with your key people. Our half-day session allows senior executives to engage with experienced Vodafone Innovation experts and understand how our mobile solutions can help you address your most important threats and opportunities.
Our Innovation workshops bring the right people together so they can have brave, honest and creative conversations.
Our half-day Vodafone Innovation workshops allow your senior marketing, IT, sales, HR and strategy executives to engage with experienced Vodafone Innovation experts in a highly interactive session that’s relevant to your business, sector and objectives.
We believe it’s important to mix skills, experience and specialities to drive new thinking. To think big, defy expectations, knock-down established beliefs, and generate brilliant new ideas.
The Vodafone Professional Services team has vast experience of developing and deploying complex M2M initiatives. We have more than 400 M2M experts and can support our customers at both a global and local level.
We have created best in class Professional Services that are designed to support you throughout the M2M project life cycle to reduce the complexity and increase speed to market. With over 400 M2M experts in our business we are able to support our customers at a global level in planning international deployments as well as at a local level to provide that essential insight into the domestic market and regulatory requirements.