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US CIOs remain concerned at the new risks and challenges in ensuring maximum data and network security in this new more mobile environment. In general, US companies see these as the most important challenges, as they seek to centralise control of key aspects of the business in driving greater competitiveness in tough markets.

Yet in the US in particular there is a further pain point which underlies these key issues. More than in any other region, the US enterprise business is typically struggling to meet the often daunting and even confusing challenge of implementing effective convergence on a truly global basis, in order to achieve desired levels of cost control, flexibility and security.

Telecommunication costs are one of the most significant, yet least transparent areas of corporate expenditure, the survey confirmed US businesses have yet to put in place effective enterprise-wide strategies for managing these costs.

When asked about the level of importance they attach to visibility, management and control of their telecommunications:

  • 51% of US corporates confirmed managing costs was a high priority
  • 40% were unable to analyse telecoms spend in the way that they want
  • 87% would prefer to rationalise to a single telecoms provider
  • 67% expected to increase their global spend on telecoms over the next 12 months
  • 41% see the use of mobile devices on insecure networks as a significant concern
  • 40% were unable to remotely erase data stored on a lost or stolen device

The full survey, which can be downloaded below, identified several key business concerns that can be answered by Vodafone Global Enterprise solutions.

Vodafone Global Enterprises’ Master Services Agreement (MSA), for example, removes at a stroke the need for country-by-country negotiation and puts in place a range of managed services to ensure the necessary visibility of communications costs, management, control and security. All this is underpinned by a standard set of terms and conditions for all the organisation’s voice and data services.

As the survey indicates, the more forward-looking MNCs in the US are already accessing best practice solutions which can deliver the cost control, flexibility and security they need for communications to become an enabler, rather than an inhibitor, to the successful development of the broader enterprise.