Enterprises are concerned by unpredictable telecommunications costs dueto the accelerating number of employees using mobile devices for apps, voice and data services across multiple geographies and networks.
Whilst mobile flexible working can transform an enterprise to be more agile, innovative and productive, telecom expense management is becoming a strategic issue.
According to a recent pan-European study undertaken by Vodafone Global Enterprise, only two fifths (41%) of the 500 multinationals surveyed said they had a comprehensive mobile working solution in place. A further 44% said it was an important priority, with 70% highlighting fears that differing tariff structures across multiple geographies would prove complex to manage
Vodafone Global Enterprise works with large multinational companies on formulating best practice and mobility solutions to enhance productivity, increase employee satisfaction, extend security and control costs.
With regards to controlling costs, Vodafone Global Enterprise provides per seat pricing for cost predictability, a hosted device management tool, fixed and mobile converged solutions and a Master Services Agreement that covers 38 countries. These services and pricing models answer the concern of uncontrollable spend, by providing the predictability of a fixed price solution tailored to the needs of the enterprise.
Vodafone Global Enterprise also provides businesses with managed mobility services and consultancy advice for companies wishing to exploit the competitive advantage of enterprise mobility.
As more enterprises deploy cloud computing services for ERP, CRM and other business applications, managed mobility services for enterprise connectivity is seen as a natural extension of this strategy.
Vodafone Global Enterprise recently acquired Quickcomm and TnT Expense Management to position Vodafone as the leading telecom expense management (TEM) service provider for multinational organisations. This will benefit businesses by providing even greater visibility and control of their fixed and mobile spend and this, in turn, will further enhance the business case for multinationals to drive innovation and agility by adopting unified communications solutions.