Managed Mobility Services

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Overview

Just as the Internet changed our lives in the past decade, now it is 4G and smartphones which are radically changing the way we interact with the digital world. Everything, from mobile payments, to keeping up with our social network, to watching TV and listening to music is moving to mobile platforms with stunning speed.

Mobility poses all the communications management challenges of wireline for the Enterprise, and then some. Where are your mobile devices? What are they costing you? How are they being used? Are your network and data secure? Are they being used in a manner which is in line with your corporate guidelines?

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The threat landscape continues to change, as highlighted by the activities seen in 2014: where we saw an increase in zero day attacks, files held for ransom, and far more malicious code than in previous years. Hackers have also been using stolen email accounts from an enterprises partner or supplier to spear-phish into the enterprise.

Mobile is also ripe for attack, as many people only associate cyber threats with their PCs and neglect even basic security precautions on their smartphones.

Products and Solutions

So what is Managed Mobility Services?

Vodafone Managed Mobility Service (MMS) is the collective set of strategies, tools, connectivity, services,  technologies, processes and policies to help enterprises’ integrate the use of mobile devices within your organisation and includes:

Enterprise Managed Mobility

The collective set of tools, technologies, processes and policies used to manage and maintain the use of mobile devices within an organisation

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Vodafone Telecoms Management

Your ability to get a single view of your entire telecoms estate - so you can simplify your communications, boost performance and generate long term efficiencies

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Global Connectivity

With Vodafone RED for Global Enterprise Let your people work wherever their business takes them – with unprecedented roaming value in the EU, Vodafone global network and USA

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Apps

Improve mobile employee productivity with robust enterprise applications that integrate with your existing back-end systems

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Vodafone Global Helpdesk services

One of our Contact Centre suite of Services - Vodafone Global Enterprise’s Global Help Desk is a framework of distributed external Help Desks supporting products and services for VGE customers

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Professional, Consulting and Advisory Service

Our Professional, Consulting & Advisory services will work with you to match your vision to the technology that will help you fulfil it

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Device Lifecycle Management

A single supplier and managed services for a range of activities: device procurement and build, staging and fulfilment, airtime and SIM, support and manufacturer warranty

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Be ready for potential opportunities

In these competitive times, it's vital that your business can maximise every opportunity that presents itself. 

Mobility is all about responsiveness, productivity, and efficiency. But like anything new there are risks that you need to consider and plan mitigation for. These mobile devices not only play an important role in our collective consumption of information, they also generate a growing proportion of new information. Many businesses are already using sophisticated data analytics to distil insights and context from this increasing volume of digital information. Those insights are informing our understanding of the world around us, and change how people, businesses and governments interact.

You need to define your corporate mobility strategy, which means stepping back and taking the time necessary to get it right, both for your current environment but also plan for where you want to be in the future. Gone are the days when mobility involved simply choosing a standardized device for your company. Today, you have to think about not just devices, but also apps and data usage. Each plays an integral part of a successful mobility strategy. And as updates to Operating System are also a regular occurrence how do you plan for these and ensure backward compatibility to your enterprise data.

 

Success through having the right partner

At Vodafone Global Enterprise, we're dedicated to addressing the communications needs of multi-national companies.  We make the process of managing your global communications and cost control simple - removing complexity by having just one global contract and services agreement. We will ensure you receive excellent service at worldwide and local levels - supported by a global footprint of companies and partners to match wherever your business operates. 

We will help you plan and deliver your enterprise mobility strategy. We can provide a range of consultancy and support services tailored to the specific needs of your business. Whether you have a global mobility project to consolidate telecoms services or an innovative idea that harnesses mobile technology, we can help transform your business and keep your organisation one step ahead of the competition.

 

Professional services

Helping you face the future with confidence

Our expert professional services teams get to know your business inside out. We talk to key people to discover their priorities and challenges. We study your processes and technology to understand your strengths and weaknesses. Then we create a detailed transition and transformation plan, so you know exactly what to expect. We can also oversee the global implementation, roll-out and longer-term management of your solution.

Expertise you can trust

You'll have access to a dedicated team with proven expertise in mobility. They'll also bring an in-depth understanding of the latest products, technologies and innovations.

Our services include:

  • Inventory management of mobile devices
  • Monitoring and implementing regulatory changes
  • Handling the legal documentation for third party contracts
  • Reconciling bills against invoices
  • Specialist security solutions
  • Advisory services and programme management resources to help you move to new mobile models or IT platforms
  • Worker Profiling
  • Device strategy and migration
  • BYOx Enablers
  • Vodafone Mobility Security Assessment
  • Enterprise Managed Mobility Advisory Service
  • Total Workforce Mobility
  • Mobile Policy Design
  • Mobility Transformation

Need to know more about Vodafone Global Enterprise?

To find out how we can help you develop a winning communications strategy, get in touch.