We are seeing a move towards the rollout of corporate IT-driven tablet projects that have a number of enterprise drivers, including the following use cases:
Productivity and collaboration
An alternative to a laptop for certain user groups, the tablet is ideal for business trips, time critical and rapid connectivity to corporate email. In terms of content consumption and presentation, tablets give a richer experience than smartphones.
Mobile access to cloud services
Tablets take the user beyond what paper files and catalogues can deliver with immediate search access to on-device and cloud-based document stores.
Engaging with customers
Creating a customer-engaging experience at point of sale, the tablet supports B2B and B2C demonstrations and product order configuration with a rich, interactive, mobile experience, examples where this can be used are:
- Front of house: hospitality, media, banking
- Customer service
- Logistics and dispatch
These are just a few of the common drivers for what is a new device category. Tablets are creating new and innovative use cases defined by both central IT and user groups themselves. While the benefits are clear, a key challenge for organisations adopting tablet strategies is how to retain visibility and control of cost and corporate data across a tablet fleet that may comprise both employee-owned and corporate devices.