How to get cost visibility and control of your telecoms estate

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For companies trying to take on the world, communications will be just one item on a long list of things requiring careful management and planning.

Most companies just want to know their options, but expanding in new territories prompts more questions than answers: How many employees are involved? Fixed or Mobile? What mix of technologies will be used? What are the best tariffs we can expect?

“A company may have a foothold in various markets, but this could mean three people in an office in Portugal, a handful on the road in Italy and so on,” says Nick Webb, Head of Solutions Marketing at Vodafone Global Enterprise. “They may already have a telecoms management system in place to deal with these global operations, but it may not be capturing the information they need to make it cost effective.

“If such a company wants to expand, it needs to map out its current global operations versus where it wants to be. Everyone involved needs to understand that, if they do nothing but expand in these markets without careful planning, their telecoms costs will not only grow, they could spiral out of control,” he says.

Where the wild costs are

Growing the business in different territories can involve a wide range of costs, tariffs and network capabilities. On a global scale, the company’s telecoms bill can become an unpredictable beast, making long-term stable budget forecasts almost impossible.

“Most companies would benefit from consistent telecoms spending, or at the very least clear visibility but it can be difficult to pin this down without the right help” says Nick. “This is one of the reasons we’re developing simple levels for our Vodafone Telecoms Management service. The end-to-end service takes just 12 weeks, providing invaluable insight and clear evidence for any business looking to get its telecoms house in order.”

Vodafone Telecoms Management provides a single view of telecoms estates, including fixed, mobile and data networks on any carrier in a secure environment. While the full-service solution provides all-encompassing telecoms management for larger global enterprises, the new option will give ambitious companies the chance to take advantage of its enormous potential quickly.

“This is perfect for companies that are interested in telecoms management, but aren’t certain what they need” says Nick. “We audit their existing telecoms estate, everything from HR to Operations, based on their current global footprint. We can then produce recommendations and associated costs if they stay where they are or if they choose to expand. The service then monitors any implementation to ensure the business benefits are realised.

“Vodafone Telecoms Management represents an invaluable telecoms management service, which can free up a business to grow in these new markets,” says Nick.

The recent Gartner Magic Quadrant on Telecoms Expense Management report confirms Vodafone Global Enterprise’s expertise in this area, having positioned the organisation in the leaders quadrant1 which assesses a company’s ability to execute and completeness of vision.

To find out how you can generate long term savings and efficiencies on your telecoms estate, please contact us.


1 Gartner, Inc., “ Magic Quadrant for Telecom Expense Management,” by Eric Goodness and Phillip Redman, 29th March 2012