Embracing tablets in the enterprise: our trial conclusions

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Tablet PCs have captured the imagination of employees and IT teams alike. Our employees are no different. We undertook a trial of tablets for business use to fully understand enterprise challenges relating to procurement, connectivity, logistics, spending and security.

Our Tablet Trial was based on a three month placement of 105 units of the market-dominant iPad with Vodafone Global Enterprise employees. The research had the following objectives:

 

  • Establish the profile of users for whom tablets add most business value
  • Identify areas of complexity when managing the enterprise tablet lifecycle
  • Inform knowledge of network usage and likely spending patterns

Key findings

  • Of the active trial participants, more than a third volunteered to participate using personal devices – validating the consumerization trend.
  • The tablet was best suited to highly-mobile and partially-mobile presenters Productivity gains of between 3-5 hours per week were realised during traditional downtime. (eg breaks between meetings or travelling)
  • 91% of participants saw tablets as a supplement rather than a replacement for their laptops. Data usage benchmarks revealed that participants consumed an average of 250-300 MB of cellular data per month.
  • The average user downloaded 39 apps.
  • Social networking tools proved to be an effective platform for employees to support one another, reducing the number of requests to centralised support functions.
  • Corporate data security emerged as an important concern for participants

See what our trialists thought of their tablets

 

Marc discusses benefits of tablets for business continuity and disaster recovery.


 

Dan talks about benefits of the tablet for sales people.


 

Noel talks about Employee productivity gains.