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Overview

Improve the way you do business

In these competitive times, it's vital that your business processes are smart and efficient. We'll use our expertise to simplify and improve these - so you're able to give your customers even better service while reducing your operational costs.


Success through collaboration

We have a proven track record in boosting our customers' revenue, customer satisfaction and cost efficiency. Every time we start a project, our aim is to deliver a full ROI in 12 months.

From day one, we'll work closely with you to achieve the results you want. First, we'll understand the way you operate, how you communicate and what type of management information you use. Then we'll identify how we can improve each process - whether you want to expand your mobile communications or explore new ways of viewing global data.

Benefits

Flexible solutions to meet your needs

We've invested substantially in business process expertise. Plus a suite of solutions that integrate easily with your existing systems. Add this to our deep knowledge of the communications arena, and we can enable you to put structured pilots in place within a matter of weeks.

Today, we're helping a range of global organisations to put innovative new processes and communications in place.

Among the specialist areas we're focusing on are:

  • Distributed stock management
  • Paging process and infrastructure
  • Mortgage and insurance claims
  • Complaints management

Vodafone Process Tracker

By combining text messaging, email and automatically updated web pages, our Process Tracker tool helps you communicate better with customers, become more productive and obtain vital management information - while cutting your day-to-day costs.

Reduce operating costs

See how to improve your business processes