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TomTom build competitive advantage across Europe with Vodafone's Machine to Machine capabilities.

Business need

Today, the market has become intensely competitive, with around 100 brands offering navigation devices to consumers. To maintain its market leader position in the face of such intense competition, TomTom remained innovative and developed a services portfolio, including real-time traffic updates to its customers in their vehicles. In order to be able to offer the best consumer experience and a seamless integration of the services with the device, TomTom launched connected devices, requiring it to find a suitable mobile connectivity partner.

"The Vodafone partnership has really opened up new areas of activity for us. In the process we really developed long-standing friendships as well, which is of course an extra bonus if you like." Harold Goddijn,

CEO, TomTom

The solution

The TomTom Traffic™ service, operating via Vodafone's network, provides real-time traffic reports and information on the best alternative routes to avoid congestion and delays. TomTom also uses Vodafone’s network to provide a service called TomTom HD Traffic™. HD Traffic generates its traffic information from real-time, anonymous data gathered from millions of TomTom HD Traffic users across the Vodafone network as they move around the road network of each country.

Key customer benefits

  • Vodafone provides a single global SIM that TomTom uses in its devices, enabling it to offer affordable connected services to its customers in 34 countries.
  • Vodafone has helped TomTom to transform its business and to build and maintain its competitive advantage, with M2M connectivity at the heart of its customer proposition.
  • Vodafone simplifies management for TomTom with a single Global Account Manager, and central invoicing and reporting.