Vodafone is delivering hospital to home treatment with Baxter Healthcare

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Vodafone is working with Baxter Healthcare to provide a patient-reported treatment outcome system for users of their immunoglobulin treatments.

The aim of the system is to move more patients from hospital to home to receive their ongoing infusions. At the heart of the solution is a mobile, web-based patient diary that reports into a secure online database.

For patients undergoing long-term treatment, being able to receive medication at home can have a significant impact on their quality of life. For healthcare providers, it means less time spent scheduling appointments and performing routine activities,while precious hospital resources can be freed up for in-patients.

Vodafone is working with Baxter Healthcare to provide a patient-reported treatment outcome system for users of their immunoglobulin treatments. The aim of the system is to move more patients from hospital to home to receive their ongoing infusions.

At the heart of the solution is a mobile, web-based patient diary that reports into a secure online database. Patients access the diary using their mobile phones and complete questionnaires about their treatment progress and quality of life. Clinicians can access this information remotely to monitor patients and set up visits as necessary.

Vodafone provides the entire technical solution via an end-to-end managed service. Baxter Healthcare provides the infusion treatment in liaison with the hospital and the homecare company.


Benefits

For patients

  • Infusions can happen in the comfort of their own home at a time of their choosing
  • Travel demands are reduced for both patients and their careers
  • ‘Real-time’ monitoring provides peace of mind

For nurses and doctors

  • Electronic monitoring affords better compliance than paper-based systems
  • Easy-view patient histories make it simpler to compare quality of life versus infusion history in order to optimise treatment plans
  • Patient compliance and access to medicine result in better patient outcomes
  • More time is made available to support complex cases

For pharmacists

  • Real-time monitoring of drug usage
  • The ability to discuss relative usage across condition and patient types with healthcare professionals
  • Audit trails helps track supplies back to the source

For the National Health Service

  • Reduced treatment costs versus hospital care
  • Better tracking of resource usage for budgetary and planning purposes
  • Automatically uploads data onto the National Immunoglobulin Database, reducing the requirement for senior level staff to do this manually

Workflow description

Patients receive a mobile phone which they use to complete an introductory questionnaire via a bespoke web application. They log on using a unique ID so their information stays secure. Once on, the questionnaire is divided into two parts; the first is about preparing for their infusion, the second relates to monitoring their disease status, and will be completed throughout the infusion regime.

Health practitioners can log on to the system remotely and view patients’ results using an easy-to-use, rich management information dashboard. In addition, a listing of all the supplies being used by patients can be downloaded for review and planning purposes.