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CIO Pain Points Survey 2011 findings

In a fast-changing environment, the dividing lines between work and home use are disappearing, with staff wanting to use their sophisticated personal devices in the workplace. At the same time, they cannot afford to get left behind their competitors, as the coming together of IT and telecoms creates major new operational and customer service benefits for the business.

This white paper identifies the tools that will help MNCs overcome the hurdles preventing them from realising the full benefits of this new environment – and for the first time put communications at the heart of the corporate development strategy.