Mobile flexible working, particularly the use of mobile email, is increasing employee productivity and satisfaction. But mobile email is only the first part of business transformation.
As enterprises move to become real-time mobile platforms, their collaboration and business applications will need to process massive increases in data. The traditional architecture of client servers (and browser servers) will need to change.
Mobile apps completely change employee experience and customer engagement. The consumerisation of technology means we expect simple, useful, convenient, cheap, always-upgraded, and self-service applications either as native mobile apps or as HTML5 experiences. The traditional client server model is dying out as employees are beginning to demand business apps on any device, platform, screen size and location.
Enterprise technical architecture is becoming layered - devices to services, with a middleware layer to separate the data and transactions. Business software vendors realise this shift-the major vendors like Salesforce.com, Oracle, SAP, Cisco and Microsoft are gradually creating mobile apps for iOS, Android and BlackBerry. But every business application will have to be re-engineered to work on mobile devices and problematically will need a different app for every platform, Smartphone and tablet.
With these drivers, cloud computing is of critical importance to the mobile app Internet. When your employees, partners and customers expect a real-time mobile app experience, working through firewalls and interactions on an application server hosted in your data centre is not the best solution. Moving apps and the interaction layer to a scalable middleware SaaS platform will enhance performance.
Mobile apps will innovate how networks are built, secured, delivered and maintained. The bottom line is that they must deliver the same fast, secure experience from every location.
It is a complex list of issues: enterprise app stores providing mobile collaboration and business apps for employees, partners and customers. Design and software re-engineering to build mobile apps. Cloud platforms, data management, device management, network coverage and security.
So how can Vodafone Global Enterprise help?
Mobile broadband is available and enables secure, high speed access to the Internet, intranet, email and business applications with 3G, GPRS and HSDPA coverage in over 100 countries.
Mobile email is available via Blackberry, Lotus, Microsoft Exchange.
Unified Communications offers secure audio, web and video conferencing.
Security Vodafone Secure Remote Access seamlessly integrates connectivity and security that works alongside existing security infrastructures. If a mobile device containing confidential information is misplaced, it can be remotely locked anywhere in the world at any time of the day. If the device is lost, the contents can be completely erased.
Strategic alliances: Vodafone has strategic alliances with companies like HP, IBM and Microsoft so can offer strong and effective partnerships to help you design and execute your cloud computing, data management, business apps and mobility strategy.
Central Ordering is a secure web-based portal to order devices and services from Vodafone through one centralised interface. It removes the complexities of managing device orders across a global network of offices.
Device Manager is a sophisticated online service enabling you to fully understand, manage and control the mobile devices you have, ensuring that they are secure and conform to corporate policies.
Spend Manager is a web based analysis and reporting tool that provides a global view of the total cost of ownership of your mobile communications.
Vodafone Neverfail for BlackBerry is an enterprise grade solution that protects and proactively monitors your entire BlackBerry environment. It ensures that your users stay connected to their mobile email applications at all times regardless of whether a failure or ‘outage’ occurs.
Vodafone Telecoms Management is a managed service giving you a single management view of your entire telecoms setup, fixed as well as mobile. It is end-to-end in scope, extending from device ordering through configuration, inventory and expense management all the way to managing the contracts with each of your telecoms suppliers.
Vodafone Global Enterprise is focused on removing complexity and simplifying the transition for global businesses to become mobile and agile and achieve competitive advantage.