Leading analyst firms like Gartner, Ovum and Aberdeen as well as thought leaders and commentators are in agreement on the 10 most important trends in enterprise technology trends for 2011.
Enterprise mobility, mobile devices, the consumerisation of technology and cloud computing are presenting new security and compliance challenges for CIOs.
2) Data management
Traditional corporate data centres are finding it difficult to deal with the increasing volumes of information flowing through the enterprise.
3) Cloud services
Cloud computing – whether as a hybrid of private and public clouds, flexible APIs for app creation and other cloud services will grow steadily in 2011.
4) Business intelligence and analytics
Business intelligence is becoming increasingly important to improve decision-making, identify new business opportunities, maximise cost savings and improve efficiencies.
5) Data centre transformation
Traditional enterprise data centres are finding it difficult and expensive to scale to the increasing data demands of the enterprise. Cloud computing is being seen as a cost effective solution.
6) IT management
As outsourced cloud computing services take over from internal data centres, CIOs will be able to redeploy IT resources to improve the IT department’s relevance to an enterprise. IT staff may join different departments like sales, marketing and operations and help to build custom data apps to improve productivity.
7) Enterprise Mobility
Globalisation, mobile flexible working and consumer usage of mobile devices is driving the enterprise to embrace enterprise mobility as a key strategy. Mobile apps offer the chance to transform business processes and customer interaction.
Social networking, mobile devices and app usage is transforming the attitude of employees and consumers to collaboration. This changing demographic will change enterprises from a traditional hierarchy based on command and control, to more flexible structures using collaboration and teamwork.
9) M2M and The Internet of Things
As more and more embedded devices, customer touch-points and location based services are deployed, enterprises can use the data from these to improve business processes and increase productivity.
10) Ethical practices
Enterprises are realising and beginning to implement (if they have not done so already) specific strategies applying to the areas of: environmental, ethical and sustainability. Enterprises realise the importance of brand reputation in this socially changing market. Collaboration tools can help ensure environmental, ethical and corporate guidelines are monitored.
Combined, these 10 major trends represent a transformation for the enterprise. Vodafone Global Enterprise is ideally positioned to help enterprises meet these challenges. Vodafone Global Enterprise strategy is highly customer focused. As part of this, a Customer Advisory Board, made up from senior representatives of customers, regularly meets the Global Enterprise management team to share ideas on needs, requirements, innovations and best practice. This has led to service innovations such as customer satisfaction benchmarks, single contract pricing and product standardisation.
Vodafone Global Enterprise offers customers a single global outsourced solution to manage their complete communications estate - fixed and mobile - anywhere in the world. It is a ‘communications as a service’ model.
Vodafone Global Enterprise has a global footprint that meets the needs of our customers, with 5-year forward pricing and a commitment to SLAs. Customers benefit from complete transparency and predictability. Customers also benefit from Vodafone Global Enterprise's focus on mobility and innovation enabling transform of their business and gain competitive advantage.