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Overview

Drive sales. Know your customers

Gathering all the relevant details and purchase history, extracting detailed reports on billing and inventory and keeping track of client information becomes easy with Vodafone CRM.

Keep your customers happy, increase retention and win new business with Vodafone Customer Relationship Management (CRM). Your sales team can monitor and follow up customer data easily from any location and at any time needed in a simple and accessible system providing the newest features for the SoHo/SME sector.

Our flexible solution is cloud-based, therefore you don’t need to worry about upfront investments, hardware or software deployment. We provide a pay-as-you-go service and help you manage and maintain Vodafone CRM so that you can focus on what is really important: your core business activities. We also provide social media integration for more accurate customer data and also manage customer conversations on Facebook or Twitter for reduced response times.

Benefits

 

  • Have a complete view of all your clients and record every interaction in one place. Access and capture client information anywhere never to miss a business opportunity.
  • Capture leads and share these with your sales team whenever you want. Identify your best prospects easily and evaluate marketing ROI to focus your efforts.
  • Manage appointments easily, prepare and send quotes on the go and track sales performance.
  • Keep clients coming back, give them the option to track their activities and find out more about CRM with our knowledge base.