Demystifying Telecoms Management in the enterprise

Jump to next section
Search Results

What strategies can multinationals employ to control enterprise wireless and mobility? Telecoms Expense Management (TEM) plays a key role in achieving the transparency of costs that our customers seek.

The opportunity

Vodafone Global Enterprise consultations with our customers show that Telecoms Expense Management (TEM) plays a key role in achieving the transparency of costs that our customers seek. Our customer CIOs and CTOs want to provide the most effective communications platforms; CFOs and CEOs want to ensure that they are managing the whole process to achieve the lowest total cost of ownership and a realistic return on investment.

Analyst research* indicates that there are more than 11,000 businesses worldwide with a telecoms communications spend in excess of $5 million a year, representing a total value of $320 billion.

The need for visibility and control

Vodafone Telecoms Management simplifies the operation of your telecommunications services - both fixed and mobile - giving you what you need to deliver substantial savings. It is a fully managed service that includes Professional Services and consultancy, an outsourced set of business processes and 24/7 global support.

As an integral part of our Vodafone Telecoms Management proposition our commitment is to work with our MNC customers to achieve significantly improved cost management across their global communications estate and in doing so, provide the best tools and resources to achieve customer satisfaction and competitive advantage.

That is why our offering has now become even more competitive with the acquisition of two telecom expense management expert companies; Quickcomm and TnT Expense Management - both brand leaders according to Gartner.

These acquisitions ensure that Vodafone Global Enterprise delivers even better services to our customers, by improving yet further clarity of costs, inventory and billing accuracy alongside management, technical excellence and a total service wrap on the journey to communications convergence.


* Statistics taken from Eric Goodness, Vice President, Gartner Research