Philips and medic assist create next-generation AED services, using Vodafone IoT connectivity

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Case study | October 2014

Sudden cardiac arrest is the most common cause of out-of-hospital deaths in the western world. Emergency services often take more than 10 minutes to arrive and are therefore too late to deliver the necessary life-saving techniques. However with an Automated External Defibrillator (AED), everyone can help save lives.


Business Need

Battery-powered AEDs are susceptible to damage, component failure and sometimes theft. The devices require regular, often daily, maintenance checks. On large sites with multiple devices this process needs to be structured and efficient.


medic assist invented a remote monitoring solution to support Philips AED range. A revolutionary new technology, called SmartConnect, automatically monitors the status of the AED and sends an alert in case of any failure. The Vodafone Managed IoT Connectivity Platform provides a global solution integrated into medic assist devices to make it easier to set-up and operate AED projects and to provide fast and easy help in emergency situations.

Business Benefits

  • Allows AED operators to remotely monitor status of defibrillators, improving efficiency and reducing maintenance cost
  • Already installed 12,000 charge points, but with the scalability to meet expectations of 100,000 units in coming years
  • First wave of customers include local authorities, transport operators and police forces
"These are products you have to rely on in an emergency - and there is a lot of confidence in the products from Philips and Vodafone. That was an important aspect of the solution." Dr. David G. Clausen,

Managing Director, medic assist